A number of our clients have recently asked us about state call recording laws and best practices. Just last week, Wyndham Hotels and Resorts agreed to pay $7.3 million to settle a California call recording class action filed by plaintiff Joyce Roberts. The lawsuit alleges that in 2012, Wyndham routed certain reservations calls to an outside ...
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Effective August 1, 2016, the FTC raised its civil penalty from $16,000 to a staggering $40,000. This is a per violation penalty, and adds up quickly. Among other violations, the new fine applies to any violation of its Telemarketing Sales Rule, or any other act which it defines as an "unfair or deceptive act or practice." Therefore, the ...
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interCloud9’s Predictive dialer easily integrates with Blitz Lead Manager an industry leading CRM for managing your collection accounts. Don’t have a Predictive Dialer that easily integrates with your business CRM give interCloud9 and Blitz Lead Manager a try!
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interCloud9’s Predictive dialer easily integrates with Simplicity Collect an industry leading CRM for managing your collection accounts. Don’t have a Predictive Dialer that easily integrates with your collection software give interCloud9 and Simplicity Collect a try!
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