Judge rules that certain automated insurance policy review reminders were not considered telemarketing

8th May 2017

A Federal Judge recently granted summary judgement in a TCPA case in favor of Blue Shield of California. Plaintiff Shannon Smith received a prerecorded message on her mobile phone reminding her it was time to review her insurance options for the upcoming year. Judge Cormac Carney ruled that the call was informational rather than marketing, ...

How to spot (and avoid) professional plaintiffs

24th April 2017

Ever heard of TCPA plaintiff Melody Stoops? What about Cunningham, Aronson, Abramson, Childress or Zelma? Roughly one-third of all TCPA claims are filed by someone who filed one previously. Serial TCPA litigators continue to pose a significant threat to businesses who strive to comply with the law. Train your phone agents and lead ...

Practical TCPA Defense Tips

11th January 2017

Avoid TCPA claims in the first place by refraining from autodialing/texting cell phones or delivering prerecorded messages without express written consent. Also, telemarketers should scrub state and federal DNC lists unless they have consent, and honor all opt-outs promptly. If you have consent, be sure you can prove it through good record ...

Debt Collectors Fight Back with Class Action Lawsuit Against Plaintiff Law Firms

12th December 2016

A group of law firms who previously represented numerous TCPA "professional plaintiffs" is getting a taste of their own medicine as they are now the defendants in a class action lawsuit. Jeffrey Winters and his company, Collection Solutions Inc., is the named plaintiff in the case Winters v. Jones, filed on December 5, 2016. Click here to view a ...

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