Practical TCPA Defense Tips

11th January 2017

Avoid TCPA claims in the first place by refraining from autodialing/texting cell phones or delivering prerecorded messages without express written consent. Also, telemarketers should scrub state and federal DNC lists unless they have consent, and honor all opt-outs promptly. If you have consent, be sure you can prove it through good record ...

Debt Collectors Fight Back with Class Action Lawsuit Against Plaintiff Law Firms

12th December 2016

A group of law firms who previously represented numerous TCPA "professional plaintiffs" is getting a taste of their own medicine as they are now the defendants in a class action lawsuit. Jeffrey Winters and his company, Collection Solutions Inc., is the named plaintiff in the case Winters v. Jones, filed on December 5, 2016. Click here to view a ...

Canada's Telecommunications Commission Issues First Enforcement Decision on Anti-Spam Law

5th December 2016

The Canadian Radio-Television and Telecommunications Commission (CRTC), an organization similar to the Federal Communications Commission and Federal Trade Commission in the United States, has issued a $50,000 penalty to Blackstone Learning Corporation. This is the first enforcement decision on Canada's anti-spam law that was passed over two ...

Urgent Update: Soundboard Technology, Determining it is Robocall

14th November 2016

Friends and clients, just hours ago the FTC published its finalized new staff opinion letter regarding avatar or "soundboard" technology. The letter is signed by the FTC's Lois Greisman, Associate Director, Division of Marketing Practices. The letter can be found here and should be immediately reviewed by any company who uses or offers avatar ...

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Urgent Update: Soundboard Technology, Determining it is Robocall

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