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Announcements

Bill that will Regulate Sending Call Centers Overseas Slowly Gaining Momentum

  • 29th March 2018
A bill that will add extra steps and costs for companies that want to move their call centers overseas was introduced in congress last year. While the bill has a long way to go before it becomes law, it has slowly been gaining momentum. It now has 32 co-sponsors. The bill requires businesses with at least 50 call center employees to notify the ...
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South Carolina Lawmakers Taking Action Against Caller-ID Spoofers

  • 13th March 2018
Several South Carolina representatives have signed onto HB 4628, which would make it illegal for telemarketers to call South Carolina residents using spoofed caller-ID information unless the caller has a physical presence in the state. Violators of this law could face a fine of up to $5,000 for each violation. Read the full text of the bill here
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Iowa Bill Would Impose $40,000 Fine on Caller-ID Spoofers

  • 12th February 2018
Iowa State Senator Ken Rozenboom has introduced a bill that would impose a civil penalty of up to $40,000 upon businesses that are believed to be using caller-ID "spoofing" tactics. Caller-ID spoofing is when the caller uses technology to make a local or familiar number appear on a call recipient's caller-ID. Last year, the FCC proposed a $120 ...
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FTC Announces Annual Maximum Fine Increase for Violations of TSR

  • 29th January 2018
The FTC announced last week that the maximum civil fine for violations of the Telemarketing Sales Rule (TSR) has increased from $40,654 to $41,484. This is an annual increase that should be expected every January. The increase will soon be reflected in the FTC's Guide for Complying with the Telemarketing Sales Rule.
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