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Announcements

31 States with Telemarketer Licensing Requirements

  • 13th June 2018
Many of these same states also require the placement of a telemarketing surety bond.  Most call centers are unaware that the licensing is required not only for their home state where they call from, but also applies to all the states they call into.  The process, forms and annual dues vary greatly by state.  Thankfully, the cost in most ...
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Bill that will Regulate Sending Call Centers Overseas Slowly Gaining Momentum

  • 29th March 2018
A bill that will add extra steps and costs for companies that want to move their call centers overseas was introduced in congress last year. While the bill has a long way to go before it becomes law, it has slowly been gaining momentum. It now has 32 co-sponsors. The bill requires businesses with at least 50 call center employees to notify the ...
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South Carolina Lawmakers Taking Action Against Caller-ID Spoofers

  • 13th March 2018
Several South Carolina representatives have signed onto HB 4628, which would make it illegal for telemarketers to call South Carolina residents using spoofed caller-ID information unless the caller has a physical presence in the state. Violators of this law could face a fine of up to $5,000 for each violation. Read the full text of the bill here
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Iowa Bill Would Impose $40,000 Fine on Caller-ID Spoofers

  • 12th February 2018
Iowa State Senator Ken Rozenboom has introduced a bill that would impose a civil penalty of up to $40,000 upon businesses that are believed to be using caller-ID "spoofing" tactics. Caller-ID spoofing is when the caller uses technology to make a local or familiar number appear on a call recipient's caller-ID. Last year, the FCC proposed a $120 ...
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